	Support
	Implemenation
	Mfg/Dist Control
	Customization
	Enhancements
	Training

CSI Technologies (CSI) is committed to our clients' success. Our services are designed to support our corporate philosophy of providing a total software solution to our clients. CSI provides a full range of services from consulting, implementation and training, to software enhancements, and support – all working seamlessly to provide our clients with a clear path to accomplishing their business requirements.

Support

CSI provides the highest level of support and professional services to our clients. Whether our clients need face-to-face or one-on-one telephone support, our analysts and developers provide support services covering every potential need of our clients. Our knowledgeable support staff provides support services from business process use, initial implementation, application use, system enhancements and on-going operational processes. Our experience and expertise allow our clients to maximize the potential of their business solutions.

Implementation Methodology

We believe that the key to any successful solution installation is the use of proven and time- test ed methodologies based on established best practices. Through our combination of real world experience and extensive knowledge of manufacturing and distribution processes we have developed a step-by-step implementation methodology that virtually guarantees that the investment you make will continue to deliver outstanding returns for years to come. Our implementation services not only accelerate the implementation process, they assure that the implementation process addresses all of your business requirements.

Manufacturing and Distribution Consulting

In addition to our manufacturing and distribution implementation and support services, many companies require additional services beyond the application software before the software can truly be effective in their environment. Our manufacturing experience can help companies evaluate and improve many of their current manufacturing processes. Our consulting services can help fully harness the full potential of an Enterprise Business Solution.

Software Customization and Enhancements

Understanding that every business is different, CSI has the ability to “extend” our software applications to better meet the needs of our clients. While many solution providers lack the ability to “customize” software for a clients unique needs, our staff can work closely with you to enhance our software solutions to fully integrate with your business’ specific processes and procedures. Our experienced programmers are experts with tools such as Microsoft Access, Visual Basic (VB.net), Microsoft SQL, advanced MS Excel and MS query tools. CSI can also provide specific applets, add-ons and data conversion services to better serve our clients’ needs.

Regardless of your specific software needs, you can be assured that CSI has the expertise and experience to deliver the right solution to meet your needs.

Training

CSI recognizes that training is a critical factor in the overall success of any Enterprise Business Solution. Our trainers not only have in-depth application knowledge, they also possess real world manufacturing experience. Because our training is conducted by our field consultants – they have a thorough, hands-on understanding of the workflow, processes and the applications. They are uniquely qualified to address company-wide process issues as well as detailed application functionality. And our training services are flexible. For your convenience, we offer our training services either on-site at your location or at our Technical Training Center. Our Technical Training Center is a dedicated training facility located at our corporate headquarters in Houston , TX. With state-of-the-art equipment and materials, our training facility provides a professional environment for our clients to maximize their training experience.